Standard Double Room
- 1 Double bed,2 Single beds,2 Double beds
- Shower
- Heating
- Air conditioning
Hotel · Almaty · Almaty City
Royal Palace Hotel
A 3-star hotel on Zhansugurov Prospekt with 65 rooms, free on-site parking, and a paid airport shuttle, about 6 km from the Museum of Folk Music Instruments.
- Free on-site parking
- Paid airport shuttle
- 24-hour reception
7.8
Very good
330 reviews
Booking.com 7.8 · 330 reviews
About
Royal Palace Hotel
Royal Palace Hotel is a 3-star property on Zhansugurov Prospekt, about 6 km from the Museum of Folk Music Instruments named after Yihlasa. With 65 rooms, it offers a straightforward stay for travellers passing through Almaty.
The hotel provides free on-site parking, a paid airport shuttle, and a 24-hour reception. Guests can use the on-site restaurant and coffee shop, and rooms come with flat-screen TVs, mini-bars, and free toiletries.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Helpful staff — Reviews frequently mention the friendly and accommodating team, from airport pickups to late-night arrivals.
- Convenient airport access — A paid shuttle is available, and several guests found the hotel's location close to the airport convenient for early departures or late arrivals.
- Comfortable, clean rooms — Guests repeatedly describe rooms as clean, spacious, and comfortable, with good amenities like free Wi-Fi.
–
Worth weighing
3 to weigh- Breakfast can be limited — While many enjoyed breakfast, one guest noted limited options, and the Dining rating sits at 7.7.
- Area may feel inconvenient — Some guests noted the hotel's location is not walkable to main sights, requiring transport or the shuttle.
- Mixed comfort ratings — Comfort and Facilities categories score lower (7.5 and 7.4), suggesting rooms or common areas may feel basic to some.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Lift
Food & Drink
- Coffee shop
- Restaurant
- Bar/ Lounge area
- In-room breakfast
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Paid airport shuttle
Room Amenities
- Heating
- Mini-bar
- Dressing area
- Mirror
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
- Cots
Business & Safety
- Meeting/ Banquet facilities
- Fax/Photocopying
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 330 reviews
Booking.com · 7.8 · 330 reviews
7.8Verified guest“Our city break at this hotel was a great experience. The rooms were very comfortable and clean with friendly staff. We especially liked the airport pickup and drop off service, which was very convenient for our trip. The hotel also offered a good restaurant with a variety of dishes that satisfied our taste. Moreover, the location was ideal for our purpose, with easy access to public transportation.”
7.8Verified guest“Well appointed luxury hotel”
7.8Verified guest“The hotel is brand new, very clean and stylish rooms”
7.8Verified guest“We had a great stay at this hotel. Best aspects were semi-close location to the airport, made the free shuttle service convenient, and the friendly and helpful staff. The hotel facilities were clean and the breakfast was tasty with plenty of options.”
7.8Verified guest“The rooms were well supplied, clean and spacious. Free internet wireless during the entire stay.”
7.8Verified guest“I was actually surprised by the spacious and tidy room at Royal Palace. The staff were very nice and accommodating, offering a free airport drop off on time. The hotel's location was convenient and the complimentary shuttle service was a bonus. Despite some minor drawbacks like limited breakfast options, I would still recommend this hotel.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Getting around: The hotel is on Zhansugurov Prospekt, about 6 km from the Museum of Folk Music Instruments. Public transport is accessible nearby, and the paid airport shuttle is available.
Nearby: The Museum of Folk Music Instruments named after Yihlasa is roughly 6 km away. For onward travel, the hotel offers parking and a shuttle.
Zhansugurov Prospekt 178, Almaty, Almaty City, 050050, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 65 rooms
06 — Questions
Frequently asked
Is parking available at the hotel?
Yes, guests can park their car on site.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does the hotel offer an airport shuttle?
Yes, a paid airport shuttle is available.
Are pets allowed?
No, pets are not allowed at the hotel.
What amenities are in the rooms?
Rooms include a flat-screen TV, mini-bar, heating, and free toiletries. Standard Double Rooms also have a shower and air conditioning.
The bottom line
Royal Palace Hotel is a practical choice for Almaty travellers who prioritise airport access and a comfortable, clean room over a central location.
7.8Best for: airport layovers, business trips, and drivers wanting free parking.
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